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How pakong68 Handles Your Personal Information

Your privacy matters to how we run every part of this platform — from the moment you create an account to every DANA, OVO or GoPay transaction you make.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and deleteCookie and device data clarityDirect contact for data requests
pakong68 How pakong68 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how we handled your personal details, our support team handles privacy requests directly. Use the channel that works for you — we route all data queries to the same team regardless of how you reach us.

Team online

Live Chat

Open the live chat from any page in your account dashboard. State that your message is a privacy or data request and our team will log it immediately.

Email Support

Send your data request to our support email address listed in the account help section. Include your registered email and the specific action you are requesting.

Account Help Centre

Log into your account and navigate to the Help section. The data and privacy category lets you submit a formal request that goes directly to our data team.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures across every layer that touches your data — account storage, payment processing and session management. Here is what that looks like in practice, broken into the four areas that matter most to your privacy.

Account Security and Access

Your account password is stored in a hashed format — we cannot read it in plain text. Login sessions use token-based authentication, and any new device access triggers a verification step before your account opens.

Cookie and Device Data

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time without losing your account access.

Data Retention and Deletion

Active accounts retain your data while you use our services. Once you request account closure, we delete personal data that is no longer legally required to keep, and we confirm the deletion to you by email.

Payment Data Handling

Transaction records linked to DANA, OVO and GoPay are kept for accounting and fraud-prevention purposes. We share only the minimum necessary data with those payment processors and do not use it for marketing.

Common Questions About Your Privacy at pakong68

These are the questions our users ask most often about how their data is handled. Each answer reflects how we actually operate — not a generic legal template.

We collect your name, email address, phone number and the login credentials you set. We also record your IP address and device type at registration to verify the account and flag suspicious access.

We store transaction references and wallet identifiers so payments can be verified and matched to your account. We never store your full e-wallet PIN, password or one-time passcode at any stage.

Yes. Submit a data access request through your account Help section or via email support. We will compile your data and send it to your registered email address within the period required by applicable law.

Contact our support team through live chat or email and request account closure with full data deletion. We remove personal data that is not legally required to retain and confirm the action to you.

We do not sell your data. We share limited data with payment processors like those handling DANA, OVO and GoPay transactions, and with fraud-detection services — only what is needed to run those functions.

Adjust cookie settings directly in your browser preferences. Disabling analytics cookies does not affect your ability to log in or make deposits. Session cookies are required for account access to function correctly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.